Certain public authorities must notify a local housing authority in England where one of its service users:

• may be homeless or at risk of homelessness, and
• consents to the referral

The following are public authorities with a duty to refer:

• youth offender institutions and youth offending teams
• prisons (public and contracted out)
• secure training centres (public and contracted out) and colleges
• probation services (community rehabilitation companies and national probation service)
• Jobcentre Plus
• accident and emergency services provided in a hospital
• urgent treatment centres, and hospitals in their capacity of providing in-patient treatment
• social service authorities.

For more information, read the North East Local Housing Authorities procedure.

To make a referral to us please see below:

Online: Please complete all sections of the Duty to Refer North East housing referral form.

Email: dutytorefer@middlesbrough.gov.uk

Phone: 01642 726800

Please note, if the referral is urgent and/or the service user has no accommodation tonight, you may wish to make the referral by phone to ensure a quick response.