Before you contact us
If you're not a professional, visit the report child abuse page to find out how to let us know that you're worried about a child.
If you're a professional, you should contact your safeguarding representative for advice and guidance before contacting us. They will advise you on the best course of action to take based on the information you provide.
If you know there's already a social worker involved with the family, please contact the Safeguarding Teams on 01642 513600.
Urgent situations
In an emergency, call 999.
If you're worried that a child is currently suffering, or is likely to suffer from, significant harm you need to take action immediately.
Call Middlesbrough Multi-Agency Children's Hub on 01642 726004, and complete the SAFER Referral Tool form. Send the form within 24 hours to Middlesbrough Multi-Agency Children's Hub using the secure email address MiddlesbroughMACH@middlesbrough.gov.uk.
(Please note, the SAFER Referral Tool form can be downloaded from the Tees CPP website, by clicking the yellow 'Download Referral Form' button at the top of the page)
Non-urgent situations
For less urgent situations please complete the SAFER Referral Tool form before contacting Middlesbrough Multi-Agency Children's Hub.
(Please note, the SAFER Referral Tool form can be downloaded from the Tees CPP website, by clicking the yellow 'Download Referral Form' button at the top of the page)
Contact details
| Children's social care | Office hours contact | Out of hours contact | |
| Middlesbrough | 01642 726004 | 01642 524552 | MiddlesbroughMACH@middlesbrough.gov.uk |
| Hartlepool | 01429 284284 | 01642 524552 | childrenshub@hartlepool.gov.uk |
| Redcar and Cleveland | 01642 130700 | 01642 524552 | RedcarMACH@redcar-cleveland.gov.uk |
| Stockton on Tees | 01429 284284 | 01642 524552 | childrenshub@hartlepool.gov.uk |