If you think a business is acting unfairly or illegally, you can report them to Trading Standards.
You can report a business for:
- selling unsafe or dangerous items
- selling fakes
- pressuring you into buying something
- scamming you
- carrying out poor quality or dangerous work (for example, builders)
- selling restricted items (like alcohol or cigarettes) to people who look underage without asking for ID
If you have a problem with goods or services you've bought, you can get advice on your rights from the Citizens Advice consumer service.
The Citizens Advice website also has a range of self-help guidance leaflets which may help you with your consumer problems.
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If you want to report a business or trade, please contact us via Citizens Advice Consumer Services.